Guidelines for improving the efficiency of sudden crisis event management in public universities in Nanjing

แนวทางการพัฒนาประสิทธิภาพการบริหารจัดการภาวะวิกฤตสำหรับมหาวิทยาลัยรัฐในมณฑลหนานจิง

Wu Jie

Crisis management in universities -- China -- Nanjing

Public universities -- Administration -- China -- Nanjing

The objectives of this research are to investigate the current situation of the management efficiency of sudden crisis events in public universities in Nanjing, to provide guiding principles for improving the management efficiency of such events in these universities, and to evaluate the applicability and feasibility of these guiding principles in public universities in Nanjing. The sample group of this research consists of 265 mid-level managers from 6 different types of public universities in Nanjing. There are 12 interviewees in this research. There are 9 experts in the evaluation group. The research tools of this study include questionnaires, structured interviews, and evaluation forms. The statistical methods used for data analysis are percentage, mean,
standard deviation, and content analysis.
The research findings show that the current situation of the management efficiency of sudden crisis events in public universities in Nanjing is at a relatively high level in five aspects. The mean value of crisis recovery is the highest, followed by learning and reflection, while the mean value of crisis prevention is the lowest. The guiding principles for improving the management efficiency of sudden crisis events in public universities in Nanjing in five aspects include 42 measures. The results about evaluation of the suitability of guidelines was at the highest level. The feasibility of the guidelines was at high level.

Keywords: Guidelines for Improving, Efficiency of Sudden Crisis Event Management, Public Universities in Nanjing

Bansomdejchaopraya Rajabhat University. Office of Academic Resources and Information Technology

Patchara Dechhome

Niran Sutheeniran

Kanakorn Sawangcharoen

2023

2025-06-27

2025-06-27

2025-06-27

thesis

application/pdf

TH 378.111 J61G 2023

eng

Bansomdejchaopraya Rajabhat University

Degree of Doctor of Philosophy

Doctoral degree

Educational Administration

Bansomdejchaopraya Rajabhat University